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Returns and Exchanges

Create Your Return Here

No problem!
We know how tricky shopping online can be. Refunds and exchanges are understandable and welcomed if required.

Before placing your order, please note our products cannot be ordered based on your 'normal' size, and every product has it's own size chart information. If you havent measured yourself, we don't recommend placing an order without checking in with us first.

We also offer lots of pre-shipping options for checking your sizes and products prior to shipping. Even after hitting the final payment button. 

You may return your items within 14 days for a refund or exchange provided that the terms meet our return policies.

Afterpay should be avoided at the checkout if you think you’re going to need to return or exchange items. We’ll still refund you (less Afterpay's 6% commission), but we prefer you not use to use this payment method where possible. 

We allow customers to buy multiple items from our range in different sizes or styles and return the one which doesn’t fit, however please ensure you have measured first, and reach out for size chart help if you need it. 

Need more info?

Shipping FAQs

NEED HELP FAST?

“I don’t have time to send an email or message”

Call or text us! 0411 855 037

We completely understand that sometimes you can be in a hurry or not near a decide. Give us a call ph. 0411 855 037 and one of our team members will be more than happy to answer all your questions.

Please note: Our customer service hours are: 9:30 am to 3:00 pm Monday to Friday.

If we don't answer because we're on another call, please send a text.